Terms & Conditions
Standard terms governing all quotations, orders, and shipments from Suzhou Yida Rubber & Plastic Technology Co., Ltd. (宿州市亿达橡塑科技有限公司)
1. Trading Terms
All quotations are issued in USD under FOB Shanghai or FOB Ningbo Incoterms 2020, unless otherwise specified in writing. Prices are valid for 30 days from the date of issue and subject to raw material index adjustments beyond that period.
2. Payment Terms
New clients: 30% T/T deposit upon order confirmation, 70% balance against copy of B/L.
Established clients (3+ orders): Open to negotiate L/C at sight, O/A 30 days, or other terms upon credit review.
3. Shipping & Lead Time
Standard sizes in stock: 7–10 days to FOB port.
Custom orders: 15–25 days production + 3–5 days export documentation. Express sample shipments via DHL / FedEx at buyer's account.
4. Warranty
All ESD mats carry a 2-year limited warranty against manufacturing defects under proper storage and usage conditions. Warranty does not cover mechanical damage, chemical exposure outside product spec, or improper grounding.
5. Returns & Claims
Claims for visible defects must be filed within 7 days of receipt with photographic evidence. Functional or specification claims must be filed within 30 days. Approved returns are subject to a 15% restocking fee for non-defective goods.
6. Privacy Policy
We collect only the information you voluntarily provide via our contact and quote forms: name, email, company, phone, country, and message content. This data is used solely to respond to your inquiry, prepare quotations, and arrange shipments.
We do not sell, rent, or share your data with third parties except as required for shipping (courier companies, freight forwarders) or legal compliance. You may request access, correction, or deletion of your data at any time by emailing [email protected].
7. Governing Law
These terms are governed by the laws of the People's Republic of China. Any disputes shall be resolved through friendly negotiation, failing which by China International Economic and Trade Arbitration Commission (CIETAC) in Shanghai.
Last updated: June 2026. For questions about these terms, please contact us.